by Bob Chapman –
Every one of your team members is important and worthy of care. Every one of them is instrumental in the future of your business, and your business should be instrumental in their lives.
This isn’t simply idealism, though there’s nothing wrong with that. Business leaders are always looking for investments with the potential for good returns, but our focus is on creating value for all stakeholders.
Machinery can increase productivity in measurable increments, and new processes can create significant efficiencies. However, only people can stun you with quantum leaps.
Only people can do ten times what even they thought they could. Only people can exceed your wildest dreams, and only people can make you feel great at the end of the day. Everything we consider valuable in life and business begins and ends with people.
We all know that, yet most of us consistently get these situations all wrong. We apply cruel, myopic solutions. We misjudge the results. Most of these business challenges are not what we think they are.
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Excerpts from Chapter 1 in Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. (Minor formatting edits and bolding of phrases to emphasize key points made by Chris Banescu.)
