by Linda Hill & Kent Lineback –
Becoming a great boss required courage — in particular, the courage to find out how others see you. Almost certainly, others’ perceptions of you will differ in important and perhaps disconcerting ways from your self-perceptions.
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This is an important topic. It’s not about being liked or popular, as some assumed in reading our previous blog. It’s about your ability to exert influence, which is your major task as a manager. If you don’t know how your words and actions are perceived and understood, if you don’t know if others trust you (and if they don’t, why not), if you don’t know what others want and expect from you, how can you exert the influence you want?
The problem is, how do you find out? … Simply asking is unlikely to produce a true or complete answer. As the boss, you will often have trouble finding out the truth about anything, especially when it’s negative or problematic. Even if you’re trusted, people are still aware you hold the keys to promotions, pay, and choice assignments. And if you’re not trusted, why would anyone tell you the truth?
Though there are no simple solutions, we can offer some guidelines: [Read more…]
by Jeff Haden –
In 1940, a war-weary Britain was on the verge of capitulation. Here’s how Churchill turned it around–and what it means for you.
by Chris Banescu –
by Tony Schwartz –
by Tony Schwartz –
by Michelle Greenwald –