Success

Profit Over Principles

Townhall.com | by Cal Thomas | 3/2/2010
When Toyota President Akio Toyoda testified last week before the House Committee on Oversight and Government Reform, an attitude was exposed that Rep. Dennis Kucinich (D-OH) correctly characterized as fostering a “cutthroat corporate” environment that placed costs ahead of quality and safety. Such a priority would have been anathema to Toyoda’s grandfather, Kiichiro Toyoda, who founded the company and turned it into an automotive juggernaut thanks to a business philosophy created by an American named W. Edwards Deming.

Deming believed in a business model that puts product quality and company relationships between workers and management first, favoring continual and systematic improvements of staff and of work processes. His philosophy dominated Toyota for more than 50 years. Quality products followed. Profit was the inevitable result. [Read more…]

Knowing When to Fold ‘Em

Web Worker Daily | by Amber Riviere | Nov. 17, 2009

Our impulse is usually to try to do everything. Opportunities present themselves, and we think, “If I turn this away, I may not get another shot. What if there’s nothing else coming down the pike?”

Early on in our careers, especially, it’s tempting to want to take on every job, collaborate with every potential strategic alliance, and never turn down anyone for anything. Sometimes, though, the best option is in the not doing.

But, how do you know when is a good time to hold and when is a good time to fold? Here are a few clues. [Read more…]

The Three Most Important Rules in Business

Success - The Three Most Important Rules in Businessby Chris Banescu –
From my years of experience working for different companies and teaching various graduate business courses, I developed three rules that management must practice in order to achieve long-term profitability and success. Follow these rules, and a business can remain healthy and prosper. Ignore them, and failure is virtually guaranteed in the long term.

Rule #1 – Always Meet and Exceed Customer Expectations.
Meeting and exceeding customer expectations is the most important but often overlooked rule of business. The only way a company stays in business is if the customer is satisfied with its product or service. This generates profit, builds long-term stability, and meets the challenge of competitors. Meeting expectations should be considered the baseline for company performance. Exceeding expectations should be the ultimate goal. [Read more…]

Key Characteristics of Great Leaders – Part II

Great Leaders Integrity, Honesty, Humility, Courageby Chris Banescu –
In this article I’m continuing with my review of the key characteristics of great leaders. Here are some additional qualities that embody superior leadership.

Great leaders surround themselves with greatness. They actively seek out the best possible people and hire them to fill all key positions within their organizations. Great leaders know that surrounding themselves with excellence is a direct reflection on their own character, abilities, and effectiveness as leaders. They understand that their own success and the success of their organizations depend mostly on hiring and promoting the best qualified, ethical, skilled, responsible, mature, and productive people and giving them the proper resources, authority, and freedom to do what’s needed for the long-term benefit of their companies. Great leaders do not feel threatened by anyone lower in the chain of command who’s smarter, better educated, more productive, or more popular than they are. They respect the greatness and unique abilities of the individuals they lead and encourage them to continually flourish and grow. [Read more…]

Private Company Does in 3 Days What Government School Could Not Do in 12 Years

Sylvan Learning Center private company success by John Stossel –
With public schools spending more than $100,000 per student on K-12 education, you’d think they could teach students how to read and write.

South Carolina is one of many states to have trouble with this. It spends $9,000 per student per year, and its state school superintendent told me South Carolina has been “ranked as having some of the highest standards of learning in the entire country.” So let’s ask the infamous question, “Is our children learning?”

Dorian Cain told me he wants to learn to read. He’s 18 years old and in 12th grade, but when I asked him to read from a first-grade level book, he struggled with it.

“Did they try to teach you to read?” I asked him.

“From time to time.”[Read more…]

Some Employees Are More Equal Than Others

Some Employees Are More Equal Than Othersby Chris Banescu –
When I was younger I used to believe that getting a good education and working hard would offer me a stable life. I learned real quick that many companies don’t reward hard work anymore – at least not like I thought they should.

I believe in hard work. I think people should be rewarded on what they produce. But all too often the wrong people get promoted. Employees get preferential treatment and enjoy more benefits and opportunities as long as they don’t make any waves, toe the organizational line, and always support their bosses; no matter how incompetent, hypocritical, or abusive they are.

When we first come across such a dysfunctional work environment (especially early in our career), we are not sure what to make of it. We recognize that such preferential treatment of less qualified employees is neither ethical nor fair, but we don’t know how to handle it. [Read more…]